Customer Experience

Compliments
4
Suggestions
0
Complaints
1

Business Grade:

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Reviews For Talbots | Average Rating:

  • by Denise Sarkis-Irish on 12/07/2021
  • Rating:5 Star Rating: Excellent
  • Not knowing what to expect, I really had an enjoyable shopping experience here! The store was very inviting and well organized. I felt most comfortable and the sales Associate's were all so friendly and very helpful. Not at all pushy or forceful! I rather enjoyed shopping here far better than my local Talbots. Well worth the trip!
  • by Arlene V on 10/05/2021
  • Rating:5 Star Rating: Excellent
  • Really nice store, beautiful clothing for every size plus lingerie. Very helpful employees to find anything you might need for yourself or a special gift. They have socks, handbags and a few other accessory items. Returns or exchanges handled quick and easy. Join their club for coupons and specials. Online purchases arrive promptly.
  • by Lisa F. Attix on 06/07/2021
  • Rating:2 Star Rating: Below Average
  • The worst shopping experience I have ever had at a Talbots store and have been shopping at their many locations for years. Although the store had minimal customers, the atmosphere was chaotic. None of the employees seemed to know what the other was doing. I asked them nicely to see if they could find a top in the size I needed at another store which was/ is a common request and normally they would call the store for you and be very accommodating with getting it shipped to one's home address. Not anymore! The woman waiting on me asked another employee if they were still calling other stores for customers and was abruptly told NO! So I was handed the phone number to the store and told I needed to do it myself if I so desired. Upon calling Flemington, NJ the woman I spoke with there was obnoxious at best, extremely rude and said they did not have the top I was looking for. I could not get out of the Marlton store fast enough and left with a very sad and poor taste in my mouth about how this well established company has fallen drastically from grace. Do not plan on going in again anytime soon. When I do go in, if the experience is as bad as it was today, it's off my list entirely going forward. Very sad day at Talbots!
  • by Sheila Anne Magee on 03/27/2021
  • Rating:5 Star Rating: Excellent
  • Great store for classic clothing that will not be passe within a week. Colors are more seasonal. Prices are high, but for years of wear worthless & they have good sales.
  • by Christina Hewko on 10/19/2020
  • Rating:5 Star Rating: Excellent
  • Service is great at this store. Employees are very helpful.