Customer Experience

Compliments
4
Suggestions
0
Complaints
4

Business Grade:

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Reviews For Laurel Oak Garden Center | Average Rating:

  • by Terri Doring on 12/18/2020
  • Rating:1 Star Rating: Poor
  • Zero star rating, contacting Better Business Bureau. When Joyce was Manager, this NEVER would have happened! Stopped in today for a plain door wreath, tag read $24.99. Inside, asked for pricing for a bow at top, she said "no charge." She had one ready-made, attached it, rang it up for $37.31. I questioned the charge. She repeated numerous times that if the wreath is decorated, the price changes. I repeated numerous times that the tag read $24.99 and that she told me there was no charge for a bow. She looked as if she was on drugs, honestly, making no sense at all. After 25 years as a loyal local customer, a senior citizen struggling for food in this pandemic, scraping together money for this fresh wreath was my ONLY Christmas joy. She is a liar, a thief and so are the owners. DO NOT GIVE THEM YOUR BUSINESS!!!
  • by Nancy Hagerman on 04/10/2021
  • Rating:5 Star Rating: Excellent
  • Dave & Staff of Laurel Oak Nursery are always helpful & answer any questions you may have. Highly recommended.🌻🌲🌳🌾🌿🌷
  • by Chris D'Amico on 04/24/2021
  • Rating:5 Star Rating: Excellent
  • Very accommodating to the customer, delivering smaller batches of soil and mulch, A+ Customer service, look forward to using them again
  • by David Oldham on 03/20/2021
  • Rating:4 Star Rating: Good
  • I go there for my pond plants and gear, but they also have lawn and landscape equipment and material. I've always found the staff helpful and knowledgeable.
  • by Adrienne Comuso on 05/11/2021
  • Rating:1 Star Rating: Poor
  • I would never go here again shame on them for not honoring sales that they forgot to take down its your mistake which seems to happen often so you should honor it customer service is key and clearly you have a decent amount of unhappy customers maybe you should check out your reviews and find out what your doing wrong and then maybe you would have a better rating but it's seems you don't care oh well your lose